Common questions
Questions, answered.
Straight answers about working with me, websites, search and who owns what.
Topic 1 of 4
Working with me.
How does working with you start?
With a call about your business and your goals. I then prepare a tailored plan, which is a paid piece of work, and carry it out myself or guide your team through it.
Will I deal with you directly?
Yes, always. I plan, deliver and report on the work myself.
Which areas do you cover?
I'm based in Eastbourne and work with businesses across East Sussex, including Hailsham and Hastings and St Leonards.
Do you only build websites?
Websites are one part of what I do, alongside local search, Google Ads, email marketing, systems and AI, strategy, brand materials and coaching.
How do I get in touch?
Book a call through my contact page, call me on 07307 687790 or email [email protected]. I reply personally.
Topic 2 of 4
Websites.
How much does a website cost?
I quote each project on its scope after our call. My guide to website costs in the UK explains what shapes the price.
How long does a new website take?
Most projects take four to six weeks from the agreed plan to launch.
Which platform will my website use?
Whichever suits how you like to work: WordPress, Wix, Squarespace or a fast custom build.
Can I update the website myself?
Yes. I show you how, and I am on hand for anything bigger.
Can you improve my existing website?
Often, yes. A free website audit shows whether targeted improvements or a fresh build will bring the better return.
Topic 3 of 4
Search.
How long does SEO take?
Local improvements often show within three months, and broader visibility keeps building from there.
Do you help with Google reviews?
Yes. I set up a simple way to ask happy customers and help you reply well.
What about AI search?
I structure your content so AI assistants can understand and quote it.
Do you guarantee rankings?
I guarantee the work and complete transparency about it. Rankings depend on competition, so I focus on the visibility and enquiries that actually grow your business.
Do I need local SEO or SEO?
If most of your customers are nearby, local SEO usually comes first: your Google Business Profile, reviews and local pages. Broader SEO builds on it when you sell further afield or online.
Topic 4 of 4
Ownership.
Who owns the website and accounts?
You do, from day one. Your domain, website, content and accounts are registered to you, and if I host your site, you can move it whenever you like, with everything handed over.
Can I move my website away from you?
Yes, whenever you like. Everything is handed over, because it is already yours.
Who owns the Google Business Profile?
You do. I work on it as a manager, and ownership stays with you throughout.
Who owns the ad account?
You do. It is set up in your name, and I work on it as a manager.
Who owns the email list?
You do. The account and every subscriber stay with your business.